Rated 4.21/5 based on 889 customer reviews

- Many boxes were given the SAME STICKER NUMBER--it was impossible to keep track of which boxes arrived (if they even arrived) - The inventory list, which was supposed to have some detail as to what was packed, and reference the corresponding numbered box, had no detail, or if it did, it was incorrect detail.For example, a ladder was labeled as a "dog house" (we don't have dogs), and chair pieces were incorrectly accounted for.We hired packers b/c we wanted to relieve some of the stress involved with packing our things, however, we have spent more time, money, stress, and energy than if we had done the move ourselves. Pink moving, was by far THE WORST moving experience ever.It's as if we survived a natural disaster/fire/earthquake, not a move that we paid 10 grand for. Pink moving was pretty much sub-par and negligent in every way, and definitely not run by professionals that know a single thing about moving or packing. We packed 75% of our things on our own in clearly labeled boxes, and set aside the rest of the items that we wanted to have packed by them.Things like a lamp shade, a fishing pole, and box of crackers (just to name a few) were tagged individually and placed on the truck. This seems extremely inefficient, and if this is how they were planning on "packing," it should definitely not have taken 13 hrs of time.- They didn't label ANY box with basic information like "bedroom" or "living room" as is normal packing protocol.When we were ready to receive our shipment, we contacted them asking for their availability.

I had to ask them several times to unpack the truck of these items, and each time they gave me attitude.Similarly, in doing a final walk-through of the house, I found several cabinets and drawers that they didn't pack. - Posters were FOLDED and stuffed in a box with other items; arrived bent & crushed.- Customer service, or the 3 people working with us, was awful.They never coordinated or confirmed the date with us.When we told them that they were not in town, they said that we could have it stored at an extra charge.

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